👋 Welcome to the QuanFi VMS Help Center. Get the latest updates in the What's New section.
This guide explains how to use QuanFi VMS. It is not legal, tax, or compliance advice. AI extraction is a suggestion only — a person must review before you rely on it. See the Disclaimer.

QuanFi VMS – User Manual

Vendor Management System + CRM for B2B teams

Version 1.0 · For organization members (all roles)


1.0 Overview, use, and benefits

What is QuanFi VMS?

QuanFi VMS is a multi-tenant B2B platform to manage vendors, documents, follow-ups, approvals, and related CRM activity in one place. Each company (organization) has its own isolated data.

Who is it for?

  • Buyers and procurement
  • Operations and vendor managers
  • Compliance and risk reviewers
  • Founders / admins running small and mid-size vendor programs

Core benefits

BenefitWhat you gain
Single source of truthVendors, contacts, docs, and notes in one system
Fewer missed renewalsDocument and contract expiry visibility
Clear follow-upsTasks, calls, meetings with due dates and overdue views
Controlled accessRoles (owner, admin, manager, buyer, viewer)
Team growth that matches billingSeat-based plans (1–2 free, then paid)
Faster onboardingStructured vendor records and document collection

Typical uses

  • Maintain an approved vendor list
  • Store certificates and contracts with expiry dates
  • Log calls and tasks so follow-ups are not lost
  • Approve vendor status changes (on paid plans)
  • See pipeline/deals linked to vendors (on eligible plans)

1.1 How to onboard (get started)

Step A – Create your account

  1. Open the QuanFi VMS app URL (your team’s Vercel link or custom domain).
  2. Go to Sign up.
  3. Enter full name, work email, and password.
  4. Submit. You are signed in and taken toward the dashboard.

What happens automatically

  • A profile is created for you.
  • A personal organization is created (you are Owner).
  • You start on the Free plan (1–2 seats) unless your admin invited you into an existing org.

Step B – If you were invited

  1. Open the invite link from your admin (path like /invite/...).
  2. Sign up or log in with the same email as the invite.
  3. Click Accept invite.
  4. You join that organization with the role assigned (viewer, buyer, manager, admin).

Step C – First setup checklist (Owner / Admin)

#Action
1Confirm organization name under Settings
2Invite a second teammate under Team (still Free if ≤ 2 seats)
3Create your first Vendor
4Add a contact and a document (optional expiry)
5Log one activity (note or task)
6Explore Dashboard, Vendors, Tasks & Follow-ups

Step D – When you need a 3rd person

Free allows 1–2 seats only. Inviting a 3rd person requires upgrading (Solo / Small Biz or higher). See 1.7 Seats and 1.8 Adding seats.


1.2 What you get – services, tools, and benefits

Navigation (main tools)

AreaPurpose
DashboardSnapshot: vendor counts, pending, expiring documents, alerts
VendorsList, search, filter, create, open detail
Vendor detailProfile, status, contacts, documents, activity, AI extract (plan-based)
Tasks & Follow-upsOverdue / upcoming calls, meetings, tasks
PipelineDeals/stages linked to vendors (plan limits apply)
ApprovalsApprove/reject requests (not on Free)
ReportsCounts and breakdowns
TeamMembers, invites, seat usage
OrganizationsSwitch org (Mid-Size+)
BillingPlans and Stripe portal (paid)
SettingsOrganization name (owners/admins)

Services by theme

Vendor lifecycle

  • Create and edit vendors
  • Statuses: draft → pending → approved → active (and inactive/rejected as applicable)
  • Categories, website, description

CRM-style activity

  • Notes, calls, meetings, tasks, email-type logs
  • Due dates on tasks/calls/meetings
  • Complete tasks; see overdue on Tasks page

Documents

  • Upload files to a vendor
  • Optional expiry date
  • Secure View / Download (signed links)
  • AI extraction + Mark as Reviewed (limits by plan)

Team & access

  • Roles and invites
  • Seat counter and upgrade prompts when limits hit

Paid-plan extras (examples)

  • Approvals workflow
  • Higher limits (vendors, documents, AI)
  • Multi-org (Mid-Size+)
  • Enterprise: SSO/SLA by contract

1.3 How to use them

Create a vendor

  1. Vendors → + Add Vendor
  2. Enter name (required); category, website, description optional
  3. Save → appears in list (usually as draft)
  4. Open the vendor to edit, change status, add contacts/docs/activity

Search and filter vendors

  • Use search box (name)
  • Filter by status
  • Click name to open detail

Manage contacts

  • On vendor detail: Add Contact (name, email, phone, title)
  • Edit / Delete / Set primary

Log activity / follow-up

  1. On vendor detail, choose type: Note, Call, Meeting, Task, etc.
  2. Title required; details optional
  3. For Call / Meeting / Task: set due date when needed
  4. Save → appears on the activity timeline and on Tasks & Follow-ups if applicable

Upload a document

  1. Vendor detail → Upload Document
  2. Choose file; optional display name and expiry
  3. Upload
  4. Use View / Download for secure access
  5. Optional: Extract with AI then Mark as Reviewed — AI is a suggestion only; a person must review. See Disclaimer.

Change vendor status

  • Use the status control on vendor detail (draft, pending, approved, active, …)
  • On plans with Approvals, formal approval may be required for some flows

Invite a teammate

  1. Team → enter email + role → Invite
  2. Share the invite link shown (or email when configured)
  3. If seats are full, you will see an upgrade prompt instead of a successful invite

Billing (Owner / Admin on paid intent)

  1. Open Billing
  2. Choose upgrade / manage subscription (Stripe Checkout or Customer Portal when configured)

1.4 How to know it’s working

SignalMeaning
You can log in and see DashboardAuth + org membership work
New vendor appears in VendorsCreate + multi-tenant write work
Document shows under vendorStorage + DB record work
View/Download opens the fileSigned URL flow works
Task with due date appears under Overdue after the dateTasks logic works
Invite creates a pending invite + linkTeam invites work
Seat counter shows e.g. 2 / 2 on FreePlan limits are read correctly
Third invite blocked with upgrade CTASeat gate works

Quick health check (5 minutes)

  1. Login
  2. Create vendor “Test Co”
  3. Add contact + note
  4. Upload a small PDF with an expiry date
  5. Create a task due yesterday → confirm Overdue
  6. Delete or leave test data as you prefer

1.5 How it should be working (expected behavior)

Data isolation

  • You only see data for your organization(s)
  • Another company’s vendors never appear in your lists

Roles (typical)

RoleTypical access
OwnerFull control, billing, settings, invites
AdminManage team and most settings
ManagerVendors, approvals (if plan allows), operations
BuyerDay-to-day vendor and document work
ViewerRead-oriented access

Exact buttons may depend on plan and role.

Free vs paid (high level)

Free (1–2 seats)Paid tiers
Core vendors, tasks, docsYes (with limits)Higher / fair-use limits
ApprovalsNoSolo/Small+
Multi-orgNoMid-Size+
Billing portal—Yes

Performance expectations

  • Normal pages load within a few seconds on standard broadband
  • File upload time depends on file size and network
  • AI extraction may take several seconds

1.6 Troubleshooting

ProblemWhat to try
Cannot log inCheck email/password; reset if your project has recovery enabled; confirm you’re on the correct app URL
Blank dashboard / redirected to loginSession expired → log in again; clear site cookies for the app domain
“No organization”Complete signup fresh, or accept a valid invite; contact your admin
Cannot invite teammateSeat limit (Free max 2) → upgrade; or you are not Owner/Admin
Invite link failsExpired (default ~7 days); email must match invite; request a new invite
Upload failsFile size/network; confirm Storage bucket vendor-documents and policies exist (admin)
View/Download failsAsk admin to verify signed URL API and storage policies
AI extract failsPlan limit; missing OpenAI key (admin); try again or skip extract
Vendor not in listSearch/filter cleared; confirm you’re in the right organization
Wrong plan featuresApprovals/Multi-org hidden on lower plans by design
Billing errorStripe not fully configured; Owner retries from Billing or contacts support

Still stuck? See Contact for help at the end.


1.7 What does “seats” mean?

A seat = one user membership in your organization (one login that can access that org).

Examples:

  • You alone → 1 seat
  • You + one colleague → 2 seats
  • You + two colleagues → 3 seats → paid plan required

Seats are not:

  • Number of vendors
  • Number of documents
  • Number of logins per day

They are named users on the org.

Plan seat caps (commercial)

TierSeats
Free1–2
Solo / Small Biz3–8
Mid-Size Biz9–20
Enterprise21+ (custom)

1.8 How to add more seats

  1. Open Team and check Seats used / allowed.
  2. If you are under the plan cap, Invite with email + role.
  3. If Free is full (2/2) or your paid cap is full:

- Use Upgrade / View plans on the banner or modal

- Or open Billing and complete Stripe checkout

  1. After payment, plan updates; invite again.
  2. Invitee accepts via link and appears under Members.

Owners/Admins manage billing and invites. Viewers cannot add seats.


1.9 Plans & pricing (summary for users)

TierSeatsPrice idea
Free1–2$0
Solo / Small Biz3–8From $34/mo (3 seats); +$9 per extra; $79/mo at 8 · annual available
Mid-Size Biz9–12$119/mo · $1,190/yr
Mid-Size Biz13–20$179/mo · $1,790/yr
Enterprise21+Custom

Full matrix (features + fair use) is maintained by QuanFi; ask your admin for the latest sheet if purchasing.


1.10 Roles & permissions (practical)

  • Only Owner/Admin should change billing and critical settings
  • Invite only people who need access (each is a seat)
  • Use Viewer for audit-only stakeholders

1.11 Security & good practice

  • Use work email and a strong password
  • Do not share logins (that bypasses seats and audit)
  • Treat vendor tax IDs and certificates as confidential
  • Prefer View/Download links over emailing unrestricted file copies
  • Mark AI extractions as Reviewed only after a human check

1.12 Contact for help

NeedWho
Login, invites, how-toYour organization Owner/Admin first
Billing / plan changeOwner via Billing, or QuanFi support
Product defect / outageQuanFi support (email provided by your operator)

Include in support requests: approx time, page URL, what you tried, screenshots (no passwords).


1.13 FAQ (users)

Q: Can two people share one seat?

A: No. Each person should have their own user account (one seat each).

Q: What if I leave the company?

A: Ask an Owner/Admin to remove your membership. Do not share your password with a replacement—invite them as a new seat.

Q: Is my data visible to other companies?

A: No. Organizations are isolated.

Q: Why don’t I see Approvals?

A: Free plan does not include Approvals. Upgrade to Solo / Small Biz or higher.

Q: Can I use QuanFi on my phone?

A: Yes, via the web app in a mobile browser; layout is responsive.


*End of User Manual · QuanFi VMS*